{"id":18251,"date":"2022-11-18T13:19:36","date_gmt":"2022-11-18T13:19:36","guid":{"rendered":"https:\/\/www.tobermore.co.uk\/professional\/?p=18251"},"modified":"2024-10-23T13:59:28","modified_gmt":"2024-10-23T12:59:28","slug":"tobermore-shortlisted-at-uk-customer-satisfaction-awards","status":"publish","type":"post","link":"https:\/\/www.tobermore.co.uk\/professional\/blog\/tobermore-shortlisted-at-uk-customer-satisfaction-awards\/","title":{"rendered":"Tobermore Shortlisted at UK Customer Satisfaction Awards"},"content":{"rendered":"

Leading paving and walling manufacturer, Tobermore, has been shortlisted for <\/span>a<\/span> Customer Commitment Award <\/span>(B2B) at the<\/span> prestigious<\/span> UK Customer Satisfaction Awards 2023.<\/span><\/span>\u00a0<\/span><\/strong><\/h3>\n

The UK Customer Satisfaction Awards<\/a> recognise organisations and individuals that have implemented successful customer service strategies.<\/p>\n

Tobermore continues to go from strength to strength currently employing over 450 people and expanding further into the UK. Additionally, the company prides itself on investing in world-class technology that produces products of unrivalled quality for their <\/span>commercial and consumer <\/span>customers.\u00a0<\/span><\/p>\n

At Tobermore, customer commitment is embedded in <\/span>their<\/span> DNA and is present in everything <\/span>they<\/span> do. Furthermore, like many family businesses, <\/span>Tobermore<\/span> care<\/span>s<\/span> about maintaining <\/span>their<\/span> \u2018personal touch\u2019 especially as <\/span>they<\/span> continue to grow. <\/span>The <\/span>company\u2019s<\/span> customer commitment is founded on \u2018making it easy\u2019 for customers to do business with <\/span>them<\/span>.<\/span><\/span>\u00a0<\/span><\/p>\n

\"\"<\/p>\n

As a finalist, the paving and walling manufacturer has been acknowledged as continually delivering their company values. \u201cOur customers and people are at the HEART of everything we do.” These values are part of the day-to-day culture in Team Tobermore.<\/span><\/span><\/p>\n

The key driver behind this customer commitment is the acknowledgment that without it’s valued customers, Tobermore would not be the incredible award winning company it is today. <\/span>In recent years, <\/span>Tobermore<\/span> has found great success in adopting segmented <\/span>teams<\/span>. As a result, key messages<\/span> and product propositions are <\/span>tailored closely to <\/span>individual <\/span>customer needs and wants.<\/span><\/span>\u00a0<\/span><\/p>\n

ServiceSure<\/a> is Tobermore\u2019s unique package of B2B customer commitments. Therefore, this serves as internal standards and external customer promises.\u00a0\u00a0ServiceSure is centred around delivering an efficient, consistent, and streamlined customer experience.<\/span><\/p>\n

Tobermore\u2019s customer commitment is demonstrated through our organisational structure which features teams that are solely dedicated to prioritising the customer. Each customer has a direct point of contact on hand to deal with queries and issues in a timely manner.<\/span><\/span>\u00a0<\/span><\/p>\n

David Henderson, Managing Director and owner of Tobermore, commented:\u202f<\/span>\u00a0<\/span><\/h4>\n

\u201c<\/span>We are absolutely delighted to be<\/span> shortlisted<\/span> finalists <\/span>for<\/span> the <\/span>UK Customer Satisfaction Awards<\/span>. At Tobermore, our customers and people are at the heart of everything we do. I am so proud that the <\/span>exceptional customer service provided by our hard-working team is being recognised.<\/span> To conclude, I would like to wish the other finalists the best of luck as we<\/span> look forward to a <\/span>wonderful awards evening in London<\/span> next year.<\/span>\u201d<\/span><\/span><\/p><\/blockquote>\n

The UK Customer Satisfaction Awards ceremoney will take place on 7th March 2023 at Hilton Park Lane, London.<\/p>\n","protected":false},"excerpt":{"rendered":"

Leading paving and walling manufacturer, Tobermore, has been shortlisted for a Customer Commitment Award (B2B)…<\/p>\n","protected":false},"author":44,"featured_media":19888,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[709],"tags":[],"class_list":["post-18251","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"\nTobermore Shortlisted at UK Customer Satisfaction Awards |<\/title>\n<meta name=\"description\" content=\"Tobermore has been shortlisted for a customer commitment award (B2B) at the UK Customer Satisfaction Awards 2023.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tobermore.co.uk\/professional\/blog\/tobermore-shortlisted-at-uk-customer-satisfaction-awards\/\" \/>\n<meta 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