This role will cover Scotland. Candidates will ideally be based within Central Scotland.


Negotiable depending on experience

Closing date

Tuesday 23rd April 2019

Job summary

Provide support to regional stockists and builder’s merchants by helping them grow sales via paving contractors, house builders, and any other appropriate customers that purchase through them

Key tasks & duties

  • Provide support to regional stockists and builders merchants as agreed by helping them to:
    • Increase sales of Tobermore products through their customer base that includes paving contractors, regional house builders and small contractors
    • Ensure stockists keep the correct items in stock
    • Ensure stockists staff are well trained and well aware of the USP’s Tobermore products can offer
    • Ensure stockists displays are appropriate for what they stock and sell (also ensure the displays are kept clean tidy and professional looking at all times)
    • Ensure Tobermore brochure and marketing materials are well stocked in branches at all times
    • Encourage merchant sales teams to pro-actively target new customers and visit through joint call days
  • Actively target new stockists for the region in line with strategy agreed
  • Provide support to regional approved paving contractors by helping them to:
    • Promote themselves and the Tobermore USP’s effectively
  • Actively target new paving contractors to come onto the Tobermore approved scheme
  • Assess new paving contractors as per the approved paving contractor scheme
  • Secure orders for Tobermore products at agreed prices via Tobermore head office
  • Follow up on all project opportunities and customer requirements within the timeframes required
  • Attend sales review meetings to discuss performance against objectives set
  • Attend regional sales team meetings to support the team objectives
  • Work with the regional sales team and head office staff who provides support to you in this role
  • Actively work on your target list of customers and ensure we are meeting those that can provide us with the most orders
  • Develop strong customer relationships to enable you to gain repeat orders
  • Use our added value services such as the design services to help gain more orders
  • Actively plan your diary in accordance to company procedures
  • Use hospitality as per company procedure to build and maintain relationships
  • Attend appropriate networking events to build your contact database and enable you to follow up and secure one to one meetings
  • Record all customers’ interactions and notes as per company procedure
  • Learn all the products and services that Tobermore can provide
  • Maintain CRM system as per procedures
  • Use LinkedIn to identify customers and increase Tobermore brand awareness
  • Communicate professionally at all times with customers and as per company training provided
  • Play an active role in team meetings
  • All of this will be focused on the region and customers that have been allocated and agreed with you via the sales review process
  • Any other duties as required

Essential criteria

  • 5 GCSE’s including English & Maths A – C
  • 6+ months of customer service experience
  • 6+ months of background and success in Business Development
  • Punctual
  • Self-motivated
  • Team Player
  • Enthusiastic
  • Hard working
  • High social skills
  • Relationship Builder
  • Independent thinker
  • Excellent communication skills
  • Confidence to work independently or as a team
  • Very well organised
  • Ambitious
  • Adaptable to change
  • Rejection handling
  • Engaging
  • Strategic thinker
  • Positive outlook
  • Persistent
  • Well presented


Desirable criteria

  • A-levels/Degree-Business related
  • Professional sales qualification
  • Sales, Customer Service experience
  • Face to face selling
  • Presenting experience
  • Construction industry knowledge
  • Regional awareness
  • Tele marketing
  • CRM experience

Please refer to our Applicant Booklet for full details on this role

We are an equal opportunities employer

Apply online

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Interview process

Following receipt of your application the assessment and selection process will take place in four stages;

Stage 1 – Shortlist
Stage 2 – 1st stage interview
Stage 3 – Final Interview and Assessment
Stage 4 – References

My time at Tobermore has far exceeded expectations!  Working within a great team of people has enabled me to achieve things that I thought impossible! Each day is what you make it.  The planning and preparation time that is given, means you always focus on the right tasks and think smart to meet the business goals. It has been a great career move for me and I would highly recommend!


Richard Boucher Merchant Sales Manager

The Merchant Sales Manager is a challenging role at Tobermore but is very enjoyable with it. You will be joining a great team that are there to help you and assist with developing your area. The back-up from your Internal Colleagues is the best out there leaving you to focus on the sales side of the business. I have been at Tobermore for 7 years now and have enjoyed the challenge from day one and have seen the growth of our merchant business from the start, our customers really appreciate the quality of our product’s and they also appreciate how we are willing to help them grow the business through our joint call approach which is unique to Tobermore. The induction training is second to none so before you start selling you are fully trained on our products and our USP’s.